For providers and their account managers. Verify
eligibility, check claim status, and request authorization. You can also
download member rosters, file a dispute, and submit an attestation. Registration
should take about 5 minutes.
An account manager is authorized to enter into legally binding contracts on behalf of the provider that employs them. Typically, an account manager is an office manager or front-office staff. Duties include:
Managing Employer Identification Number (EINs) and Provider Identification Numbers (PINs) associated with their organization
Creating user accounts for others in the organization and distributing usernames and passwords
Keeping the organization's account information up-to-date
To register as an account manager, you'll be asked to sign a legal declaration.
What you'll need to register
Provider
The 9-digit Employer Identification Number (EIN) issued by the IRS for every provider in your organization. Individual providers can use their Social Security number (SSN).
For some providers, you'll need a claim from the last three months with the claim number, contract ID, or member ID number
The check/EFT number and amount
For some EINs, you need to provide a claim from either Blue Shield of California or Promise Health Plan that's also from the last 3 months.
Billing
The EIN of the organization you work for
EINs of the providers you'd like to represent
The Business Associate Agreement (BAA) date for each provider
Management Services Organization (MSO)
The EIN of the organization you work for
The EINs of the providers you'd like to represent. Individual providers can use their Social Security number (SSN).